Careers

ESSENTIAL DUTIES & RESPONSIBILITIES

• Responsible for supporting the Bank’s commercial lenders with all administrative aspects of the commercial loan process.
• Assists with pre-closing, closing and post-closing tasks and insures loans are processed in accordance with the Bank’s policy and regulatory guidelines as applicable. 
• Assists with the collection of documentation and processing of commercial loans.
• Utilizes various checklists to prepare loan files according to established procedures. 
• Communicates with lending team on all discrepancies and necessary legal documents not yet obtained. 
• Organizes loans for customer signature and loan operations.
• Contacts customers or third parties to request insurance documents, tax returns, and other loan-related documents. 
• Inspects loan files to determine whether all required documents are current and makes relevant notes on work in progress.  
• Assists with funding loans and pays any related filing fees according to established procedures.
• Communicates with customers and vendors as directed by lenders.
• Address client issues and assist in researching and resolving issues.
• Processes loan renewals and paperwork for paid loans as instructed by lender and according to approved policies and procedures. 
• Responsible for organization of loan files and general upkeep of filing room. 
• Provides administrative support to lending department.
• Conduct all activities in compliance with bank policies and all regulatory guidelines including BSA, OFAC, Fraud Prevention, and Anti-Money Laundering regulations.
• Perform other duties as may be assigned.

POSITION QUALIFICATIONS

• Education: High School Diploma or GED required; College degree or additional coursework in banking, finance or lending is a plus.
• Work Experience: At least two years of prior bank, lending or administrative experience preferred.
• Candidates must reside in Metro Atlanta and must have experience working in a bank performing loan operations or loan closings.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Prepares commercial loan documents, files and correspondence.
• Prepares all the necessary entries to book loans including loan proceeds checks
• Assists loan customers on an as needed basis with their inquiries and concerns
• Responsible for keeping records and for preparing master note draws, construction lines of cr of credit and other business-related lines of credit
• Determines loan documentation and compliance documents needed for loans
• Creating, tracking, following up on and removing exceptions (missing or incorrect documents)
• Posting payments, advances and file maintenance to the core system
• Imaging all necessary loan documents and follow-up items
• Reconcile loan GL accounts
• Perform other duties and special projects as assigned

POSITION QUALIFICATIONS

• Education: Bachelor’s Degree in Business or a related field from an accredited 4 year institution preferred..
• Work Experience: A minimum of 5 years’ experience in a financial institution sales environment preferred.

SPECIFIC KNOWLEDGE, SKILLS, ABILITIES, COMPETENCIES

• Excellent customer service and communications skills- written and verbal
• Self-starter with the ability to work independently without constant and direct supervision in a team environment.
• Experience using Microsoft Office products suite
• Ability to manage multiple concurrent objectives, projects, and activities, making effective judgments as to prioritizing tasks and time allocation.
• Strong organizational skills and time management skills.
• Must have high level analytic skills, underwriting skills, and banking knowledge.
• Must be proficient in use of Bank systems.
• Ability to keep detailed and accurate records.
• Must be able to function in a team-based environment and work collaboratively with other areas of the Bank to accomplish objectives.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Identify and establish new referral sources through a variety of networking, sales and marketing efforts.
  
• Manage individual pipeline to maximize relationship between the Bank and the customer by delivering providing first class customer service.
  
• Collect and analyze customer financials to determine the financial condition and operating trend of the borrower as well as identify potential risk.
  
• Proactively enter and manage data into the Bank CRM system to maximize the customer experience by proactively.
  
• Guide borrowers through the loan process by obtaining all borrower required documents, providing borrowers with regulatory disclosures and provide underwriters
  with follow up items as needed.
  
• Manages risk through adherence to all Bank policies and procedures, demonstrating sound judgment within established limits.
  
• Prepare management reports monthly as needed or as requested.
  
• Work with borrowers to resolve questions regarding loan applications and financial information provided by the customer.
  
• Ensure that loan document files are complete, accurate and adhere to Bank policy.
  
• Partner with the Craft Bank team members to do the following:
  
  • Monitor portfolio and collateral for potential deterioration in credits and act proactively
    to identify and resolve issues.
    
  • Address exceptions, past dues, and maturities prior to or as they occur. Work to resolve any issues
    
  • Collect SBA specific documentation to assist in gaining SBA approval
    
  • Identify and document potential problems with a relationship or exceptions as they occur.
    
  • Manage portfolio exceptions and resolve any past payments, past due information requests and
    
  • Ensure compliance with all regulatory guidelines including BSA, OFAC, Fraud Prevention, Anti-Money
  • Laundering regulations and any other related regulations.
    
  • Complete all required training sessions related to these regulations.
    
  • Perform other duties and special projects as assigned by management.