Frequently Asked Questions




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Your personal banking is our business too. You earned what you have. Now we’ll help you grow it. And we’re confident we’ll earn the most important asset of all: your loyalty. Visit Personal Banking to see our products and services.
Our headquarters is located within the Atlanta Technology Center on Atlanta's bustling Westside. Feel free to visit our coworking-inspired space to meet the Craft Team or just enjoy some local coffee and treats.

1575 Northside Dr NW
Bldg 100, Suite 200
Atlanta, Georgia 30318

Phone: 678.736.5060
Email: hello@craft.bank
Live humans are in the office 8 a.m. to 5 p.m. Monday through Friday. And you can always bank 24/7 on our online portal. We also do happy hours, coffee dates and doggy playdates.
We've got a video for that! Check out our Treasury Management Services page for more helpful videos.

To report a lost or stolen debit card, please email support@craft.bank or call us at 678-736-5060.